Office, 1719 | Public Domain | Wikimedia Commons You think about it when you contact the often ironically named “customer service” section of a major corporation. You think about it …
Peter Kalis | Lawyers as Leaders
Peter Kalis is one of the top leaders in the American legal profession. He is emeritus chairman and global managing partner of K&L Gates. Mr. Kalis provides strategic advice to many of the …
Timing | Jon Stewart, Oprah Winfrey, the Beatles & Ronald Reagan
Jon Stewart, Oprah Winfrey, the Beatles, Ronald Reagan.... Very different people, alike in being compelling public performers. Each mastered a transition that so many get wrong: they knew when …
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10 Leadership Lessons from Mozilla CEO Firing
This post, from a notable business event in 2014, continues to have resonance. There has been much celebration and consternation over the forced resignation of Mozilla CEO Brendan Eich. Much of …
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Unrestrained, Unethical Individuals Invalidate Institutional Integrity
The historic crisis of confidence in elites has suddenly, unexpectedly, forcefully jumped across institutions, like an uncontrolled wildfire bursting through a clearing. The extent of damage is …
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